I had a busy Japan week last week starting with a Derby based visit to Hitachi Information Control Systems and then on to Toyota’s Derby factory just outside of Derby. I got to see Japanese CSR in action here when a group of school children stopped and started practising their bowing and greetings in Japanese to the Japanese ex-pat I was walking with. Not only was this endearing but it shows the immense effect Toyota has had on the local community through outreach educational programmes and exchanges not to mention job creation. I hope that such merits of inward investment from Japan will be recognised through the current negotiations taking place within our Government. Then, on to Toshiba of Europe, where I deliver their Pan European Management Training Programme to support cross-cultural business understanding and develop team-player and leadership skills. This 2 day course is always fun as I get chance to really get to know the delegates and share information and perspectives on their experiences of working with a Japanese company. The main focus of all of my work with the above is to build cross-cultural trust and understanding. Without this, business never works.