Best business practices do not always translate across cultures: Global Strategies needed
All companies doing business overseas and employees working within diverse teams need to adapt their behaviour across different cultural settings and need to be able to diagnose the degree of adjustments needed for success. This is only achieved by developing inter-cultural skills,
What are Inter-cultural Skills and why are they important?
Inter-cultural skills, better translated as the ability to understand different cultural contexts and viewpoints, are becoming a vital asset in today’s increasingly globalised workplace. According to research conducted by the British Council about the value of Inter-cultural skills in the workplace,
“these skills are vital, not just in smoothing international business transactions, but also in developing long-term relationships with customers and suppliers. They also play a key role within the workplace, enhancing team working, fostering creativity, improving communication and reducing conflict. All this translates into greater efficiency, stronger brand identity, enhanced reputation and ultimately impact on the bottom line.”
Steps to developing Inter-cultural skills
1. Know yourself, your own styles of communication and your own cultural pre-conceptions and assumptions.
2. Contextualise these in the environment you are working in
3. Adapt your own behaviour and communication styles to get the best results and create successful working relationships.