Japanese Business Links in the North of England-Gender, Inward Investment and Business Tips

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Japanese Business Links in the North of England-Gender, Inward Investment and Business Tips

Posted on 4 July 2018 in Cultural Awareness, Japanese Corporate Culture, News, womenomics -
PWC3

The Japan Society of the UK recently held its first regional business event: ‘Japanese Business Links in the North of England’, hosted by PwC in Leeds and as a Trustee to the Japan Society and JETAAUK Chair, I was asked to speak and invite speakers within Japan related businesses in that area to come along and share their knowledge. I did a presentation on: ‘Why Gender should still be on the Agenda for Japanese Business’ exploring the large gender gap in Japan and how cultural norms and ingrained gender roles are a barrier to closing this gap. It highlighted how this will potentially affect Japan’s PR especially when Japanese companies are needing to globalise and attract global talent, due to their declining labour force. I also shared some case studies I have seen within my professional experience and explained how we are working with Japanese companies to create more gender diversity and improve their global PR. (For more background information on this topic, see recent blog on ‘Sexism and Survival of Japan.’ To find out how we can help your company globalise by adapting work-place structures and norms to attract a more diverse work-force and enjoy better PR, contact us.)

Rob Holmes from the Nasmyth group spoke about how his company had adapted their processes and communications to work with the Japanese and enjoy long-term success with Japanese clients within the aerospace industry. He also spoke about his personal journey of learning about how the Japanese work and gave tips on best business practices.

Richard Robinson, MD of Calbee UK, spoke about why they had chosen Leeds for their UK HQ, how they have taken Japan as an inspiration for their marketing and flavours and how they have reflected Japanese values within their mission statement and CSR activities, which include educational and social initiatives within the local community of their manufacturing facilities in Wales.

Nick Woodford from PwC rounded up the event by summarising pertinent Japan UK business issues including Brexit and Japanese investment into the UK followed by a lively Q&A after which everyone enjoyed some valuable networking, some Calbee snacks and cheered on Japan in the football. Many valuable connections were made within a diverse audience of business people, educationalists, diplomats and students.

 

 

 

 

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Sexism and the survival of Japan.

Posted on 14 May 2018 in Cultural Awareness, Japanese Corporate Culture, womenomics -
womenomics

Sexism and the survival of Japan

Recent reports in the press have shown Japan up as a ‘sexist country’ and are not good news given Japan’s current demographic crisis and their need to both attract diverse talent to Japan and garner their female workforce to further the goals of the Japanese government’s ‘womenomics’ policies. The exclusion of women from certain sacred places such as the sumo ring and recent comments by a politician about a woman’s primary role being to pro-create highlight the segregated gender roles that are ingrained within Japanese society. They are proving incredibly hard to change given their historically economic and cultural importance.

Ingrained Gender Roles

Ancient history references several Japanese Empresses and the mythology about Japan’s very creation is credited to the female goddess Izanami. However, the gender roles have since been influenced by Confucian beliefs and the patriarchal system that evolved within feudal Japan. These effectively segregated women into the realm of the household (or the water trade) and men into public life. In various periods in recent history, women have stepped out from beyond this role to support the economy and realise their own economic independence but this has never really effectively challenged the traditional expectations of women’s role within society, which has resulted in non-progressive policy making, ineffective feminist challenges as well as poor results from womenomics and its optimistic targets of creating higher numbers of females in leadership positions. Japan has consistently dropped within the rankings of the Economic Health Forum’s Gender Gap Report, even with one of the world’s highest rankings of female education and health.

Sexist Corporate Culture

The Japanese labour market is still very influenced by the ‘gendered dual system’ institutionalised after WWII, which had the ‘women as care-giver and men as breadwinner’ at its core. As a result of this management system (gendered promotions, evaluations, training opportunities, length of service valued over performance), there is an inherently ‘sexist’ corporate culture within Japan, which struggles to utilise or empower the female labour market. There is no core belief in wanting women as corporate influencers and there are ingrained values about the roles and behaviours of women amongst the main decision makers, who are unsurprisingly mostly older men. This belief that a woman’s primary role is a care-giver is no doubt the reason behind the high number of maternity harassment cases in Japan and also contributed to the recent comments by the MP regarding single women being a burden on the state. https://www.theguardian.com/world/2018/may/11/single-women-a-burden-on-the-state-says-japanese-mp

Re-alignment of gender roles

Although Japan’s Female Labour Participation Rate recently overtook that of the US, these figures hide the fact that many women are still in marginalised roles within the labour market. The challenges of working up the ranks within this ‘sexist’ corporate system, especially if you want a family, are great and it is not surprising many women are choosing not to do both. Granted, there are many initiatives taking place to try to balance this situation but unless ingrained gender roles are re-thought in a way not just to suit the economic needs of Japan but include challenges to core beliefs and understanding of gender equality, Japan will not be able to fully globalise nor will they benefit fully from this rich resource of female labour. Japanese women should be able to ‘shine’ to their full potential, which can include being great mothers if they so wish. The inability of the male dominated powers in Japan to address this properly has been historic and the fear behind its potential realisation is reflected globally amidst a current global backlash against female power. A sustainable, bottom-up approach is needed to re-align this imbalance from the moment children become socialised into gendered roles and experiences. This will ensure both the survival of the positive aspects of Japanese gender roles and of the Japanese race itself.

 

Sarah Parsons is MD of Japan in Perspective, a consultancy company that facilitates high-level cross-cultural business understanding and communication. They also run Female Empowerment and Diversity & Inclusion training as well as a host of other Management Training Packages. Please contact them to see how they can make sure your business is fully globalised so you can attract the best talent.

Sarah is also conducting academic research into the gender roles in Japan and how they can be influenced through socialisation in education. Feel free to contact her with your views on this article. Sarah-parsons@japaninperspective.com

 

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Deeper Insight into Japanese Brexit Demands

Posted on 6 September 2016 in Cultural Awareness, Japanese Corporate Culture, News -
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The recent set of guidelines issued by the Japanese Government to the British Government and the EU regarding Brexit apparently took Downing Street by surprise but were inevitable given that Brexit has pushed all the Japanese cultural buttons.

Generally, the Japanese avoid instability, uncertainty and unpredictability. Given that group harmony, inflexible hierarchies and love of consensus are all still powerful forces within Japanese business, they find people from more individualistic cultures scarily unpredictable in their decision making and individuality. Admittedly, they had the Brits pegged as a safer bet in this respect and were lured into a false sense of security about the outcome of the vote from a very London-centric view without foreseeing the anarchic side to the British public or the discontent simmering away in the regions. They also invested heavily into the UK on a basis of trust in the commitments made by the previous government and the potential withdrawal of these benefits that they saw as ‘firm’ commitments has been interpreted as a breach of trust rather than a result of democracy.

Trust and Obligations

This trust within long-term relationships is so integral to the business environment in Japan and relationships are carefully formed so that everyone knows what to expect from them. Even today, many Japanese living overseas still deal with Japanese companies for services-it’s just easier and everyone knows the obligations involved, some of which seem unrealistic and unnecessary to non-Japanese. They include: avoiding loss of face, never upsetting the group harmony, keeping everyone informed so there are no nasty surprises and always show respect and loyalty to your boss/employer or the group as they are the ones who ultimately look after you. Ideally it’s better if you do this without anyone having to actually directly tell you this but a dressing down does occasionally happen and the government are not shy from dictating what businesses should do- the state holds immense authority and control over the private sector in Japan.

So in a sense, it’s totally natural that the Japanese reacted the way they did. The obligations from the long term-investments the Japanese made into job creation, training, education in the UK are in their eyes not being reciprocated. The feedback, detail & reassurance needed by the Japanese to ensure there are no nasty surprises/loss of face, to achieve harmony and to enable long-term planning are not currently forthcoming from the British Government. For obvious reasons really-no-one actually knows what is happening and they are starting from scratch with this. We may be used to some level of unpredictability in our decision making processes and turn-around once decisions have been made but the consensual decision-making Japanese are not. The rhetoric coming from the UK may be one of stoicism-let’s get on with it, stop complaining and see it as a positive opportunity for change. However, this is really unsettling for the Japanese. The current uncertainty surrounding Hinckley Point will just exacerbate this and market us as being unreliable and liable to renege on our long-term commitments.

So how do we go forward?

The British Government needs to be better advised regarding Japan-they already made themselves look unfavourable to the Japanese when not only a week after attending the opening ceremony of the Hitachi Rail Factory in the NE and lauding a massive investment from Nissan in their Sunderland factory in September last year, George Osbourne was straight off to China urging them to bid for HS2 contracts before the hybrid bill had been passed. Although the vote for Brexit was never really about rejecting Japanese investment, there is great sense of betrayal from the Japanese companies who invested in the areas of the UK where the Brexit vote was high. We will need to work very hard to re-build the trust and show the Japanese we appreciate the investment and the obligations that go alongside it. The Japanese side will also have to realise we can’t meet all these obligations and don’t always react well to being told what to do-that caused enough problems with the Brexit vote!

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Japan, Gender, Heels and Female Empowerment

Posted on 16 August 2016 in Cultural Awareness, womenomics -

Recent courses in Japan teaching women to wear high heels as a form of empowerment in the workplace have been very popular and throw up interesting contrasts with popular feminist opinion in the UK, where the Government recently launched an inquiry after a petition calling for a ban on the practice of forcing women to wear high heels in certain workplace environments got over 100,000 signatures almost overnight.

Issues of female empowerment are indeed complex and nowhere more so than in Japan where gender roles are very ingrained. With one of the largest gender gaps in the developed world, Japan has a real social, demographic and economic need for women to embrace empowerment and move towards equality in the workplace.

This particular form of ‘female empowerment’ appeals to Japanese cultural norms. One of the creators of the courses implies that since Japanese women are too shy to express themselves in a culture where women are still not expected to stand out or put themselves first, they can get extra confidence from this. According to The Japanese High Heel Association (JHA), “stilettos both improve a woman’s posture and give her greater assurance of her place in society.”

However, in a country where female receptionists until very recently were still referred to as ‘office flowers’, in certain companies women are sent home from work if they are not wearing enough make-up and are given specific advice in corporate inductions on how to have their hair, encouraging heel wearing as a specific form of career empowerment may well perpetuate the fixed gender roles and a feminine archetype that has evolved within this patriarchal society where young women are primarily judged on looks and specified feminine behaviour above ability. A recent example of a travel agency who tried to get business men to fly with them by advertising an offer of travelling in the company of ‘beautiful’ female university graduates was taken down under protests but the fact that it was even thought up in the first place shows an underlying attitude that may need to be adapted before any sustainable progress in the womenomics agenda can be made.

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Doing Business with the Japanese with a Pack of Ramen at Farnborough

Posted on 14 July 2016 in Cultural Awareness, News -
Ramen

I recently visited the Farnborough Air Show to meet a potential client (UK company) and took the opportunity to have a look around the show. Naturally, I honed in on a Japanese company exhibiting there and got talking to the representatives, who gave me the set piece in excellent English about their product. Once we had established I had lived in Japan, the conversation turned to the highlights of the different regions where we all lived and of course, as in any conversation with the Japanese, food. Soon, they had given me a pack of instant ramen they had stashed under the counter, some cute promotional biscuits and an invitation to go and eat with them when I next go over there. Anyone observing this from a Western business mentality would have thought I was blagging free food and an invite out to dinner (why not) but in fact I was doing business the Japanese way. Instinctively, I knew the right topics of conversations and how to start building up those relationships. Whether I get direct business from it or can build up my network, this will have been a good business transaction for us both. Interestingly, the British company they seem to want to do business with is one whose rep has a long experience of working with the Japanese, understands how to form those relationships and indeed met them for dinner when out there and has regularly visited their stand at Farnborough.

This is where the differences in business cultures cause misunderstandings and ultimately less than optimal outcomes-the Western business mentality gets inpatient with the long-term and sometimes vague nature of the relationship building that goes hand in hand with doing business with the Japanese and want to talk ‘results’ and ‘objectives’ straight away. They can’t see the value of Japanese presentations that seem to hone in on promoting local food and sake instead of actually giving out defined business strategies. The Japanese business mentality instinctively mistrusts potential business partners that aren’t aligned to their own values. All very solvable and actually quite enjoyable. Especially if you enjoy Japanese food..

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